Great room great breakfast great location great hospitality highly recommend
Response
Thanks for your positive review and we lookforward to seeing your s in the future
Reviewer: A| Mon 6th Mar 2023 | 1 year ago
Everything was clean and tidy. The internet, all other amenities like TV, kettle, and central heater worked well. The bed was comfortable. The breakfast was great too, a great way to start your day.
Response
ThanksAugustusIt was a delitehaving you as a guest and we hope toSee you again when you in area
Reviewer: Augustus C | Mon 6th Mar 2023 | 1 year ago
Young girl that was looking after group was amazing she was so helpful in making sure the group was okBreakfast fantasticA little disappointed that one person that payed the same as everybody else was in the extended bit of the family room in a bunk bed as I had booked twin rooms
Reviewer: June M | Mon 2nd Mar 2020 | 4 years ago
Very friendly and helpful. Great meal in evening and breakfast. Room clean and very comfy bed . Recommend
Reviewer: Susan E | Mon 9th Dec 2019 | 4 years ago
Just up Newcastle for a couple of nights visiting relatives. What a gem this hotel is.Stand and all his staff can't do enough for you. Helpful, courteous and very welcoming.Rooms lovely. Food great (breakfast amazing). Bar and prices superb. Highly recommended to anyone. Handy for all parts of Newcastle.
Reviewer: Karen H | Mon 2nd Dec 2019 | 4 years ago
We attended an event in Wallsend and this was our first time stay at the Dorset Arms. It’s a 15 minute easy walk from Wallsend Metro Station so access was very easy. On arrival we were greeted and given the key by pleasant bar staff.The room was basic but very clean and tidy and perfectly adequate for our requirements. The continental breakfast which is included in the price was fine with toast and jam teas coffees and juices yogurts and pastries. I’ll upgrade to the full English next time as it looked nice but we were a little pushed for time. The breakfast room was clean and tidy and the landlord friendly attentive and most amiable. I’ll will definitely stay again here as we will be attending the same function again in Wallsend.The Dorset does exactly what it says on the tin, it’s good budget accommodation which I can definitely recommend.
Reviewer: Phil W | Mon 16th Sep 2019 | 5 years ago
Having just finished 80od miles it was nice to find friendly welcome and pleasant atmosphere
Reviewer: Andrew M | Mon 16th Sep 2019 | 5 years ago
The owner is very sociable and ensures food exceeds expectations whilst the rooms comfort is very welcome
Reviewer: William R | Mon 2nd Sep 2019 | 5 years ago
We are more than happy to give the Dorset Arms a five star rating. We were recommended to the hotel by the friends we were visitingand very glad they did. The rooms are fantastic, the staff were excellent,the foodfaultless. The hotel has a very friendly social atmosphere and drinks are very reasonably priced. We will definitely be coming back. Thank you everybody see you next year
Response
Thanks Michael, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Michael C | Mon 22nd Jul 2019 | 5 years ago
Comfortable, clean room and very friendly service. 10 minutes walk from start of Hadrian’s Way.
Response
Thanks, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Rosie R | Mon 15th Jul 2019 | 5 years ago
My friend and I arrived tired after a long journey from the U.S., ahead of our week-long walk on the Hadrian's Wall Path.The staff were welcoming, friendly and attentive.We enjoyed the real ales, our dinner, the room (though bar patrons outside our window were noisy till quite late), and the breakfast next morning.We also enjoyed speaking with others who had just completed the Hadrian's Wall Path.In addition, the Dorset Arms is not far from the Wallsend metro station and the start of the HWP, so we appreciated that convenience.
Response
Thanks Joseph, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Joseph C | Fri 12th Jul 2019 | 5 years ago
The Dorset arms is a good standard hotel,It is clean, comfortable, and good value. Breakfast is good quality and plentifull, the hosts are very nice and will do their best to help if you have a problem. We have stayed twice now and used the evening dinning service as well and both times have been good.
Response
Thanks Kenneth, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Kenneth B | Sun 16th Jun 2019 | 5 years ago
This was booked as our last night of the week, having completed the Hadrian's Wall Path with 4 other friends. A very well maintained pub and well manicured garden. Comfortable rooms, good service, felt welcome.
Response
Thanks Julian, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Mr P | Wed 5th Jun 2019 | 5 years ago
Dorset Arms was a good start to our Hadrians Wall Walk and we found Stan and the staff very friendly and helpful.
Response
Thanks Nicky, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Nicky W | Fri 5th Apr 2019 | 5 years ago
We spent four nights at the Dorset Arms, the room was very comfortable and clean with a well decorated en-suite. Stan the proprietor was very friendly and helpful, and the food was very enjoyable. The customers in the bar where very nice and made you feel welcome. Next time we go to Newcastle we would not hesitate to stay there again.
Response
Thanks John, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Mr. M | Wed 13th Mar 2019 | 5 years ago
Friendly staff.Very comfortable room.Good food in the restaurant.Value for money on all counts.
Response
Thanks Susan, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Susan K | Wed 6th Feb 2019 | 5 years ago
I was working in Newcastle, so looked for somewhere within suitable travelling time; the Dorset Arms met that need.On arrival, I was met by the hotelier/landlord, Stan, who could not have been nicer.Once shown the room, which was cold, he offered a space heater whilst the room warmed up without being asked.The room was clean and provided all you would need.The bar was, a 'locals' bar but they happily welcomed me into conversations.Food was available in the hotel and was excellent value for money.Stan owns the place and makes you feel welcome, he even remembered what I was drinking when I came in the second night.The hotel prices are excellent for what you get.
Response
Thanks Chris, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Chris C | Thu 17th Jan 2019 | 5 years ago
Staff were very pleasant and helpfulFood was excellent room was fine beds were comfortable enjoyed the stay
Response
Thanks Christopher, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Christopher F | Mon 3rd Dec 2018 | 5 years ago
Highly recommend the Dorset Arms. A warm friendlywelcome. Spacious clean and comfortable rooms. Excellent food and great value for money. Thank you to Stan and all his fantastic staff.
Response
Thanks Clare, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Clare T | Mon 26th Nov 2018 | 5 years ago
I stayed at the Dorset Arms for one night and I will certainly stay there again! The owner was friendly and very welcoming , the food was amazing , I had lunch and breakfast. It is not far into the city centre by metro and the price was spot on!The rooms were spotless and had everything you need , hairdryer,tea and coffee!
Response
Thanks Linda, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Linda M | Thu 15th Nov 2018 | 5 years ago
Dorset Arms is a great location for access to Segedunum and nearby Hadrian's Wall sites like Corbridge Roman Town. The room is nicely fitted, clean and modern. Room could be brighter with burnt bulbs replaced. Evening Dining room fare and Continental breakfest were both tasty. Parking was very convenient though weekends and early evening spaces can be spotty. Good value for money but expect some noise from the pub and function room downstairs til bedtime.
Response
Thanks Michael, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Michael A | Tue 16th Oct 2018 | 5 years ago
Can't praise this hotel enough really..for what you pay it's excellent. Upon arrival we were shown our room which was way above some far more expensive hotels. Shower let it down slightly but that's because I'm not a lover of electric showers but that's being picky. Overall it gets top marks.
Response
Thanks Carl, for your positive review we look forward to seeing you in the future,From us all at the Dorset Arms Hotel
Reviewer: Carl B | Sat 6th Oct 2018 | 5 years ago
Yet another great stay, comfortable room, good food in Cinatra's restaurant. Mine host Stan, great craic, staff and locals very friendly.Came up to see my daughter, a well spent five days. I shall return.
Response
Hi Peter thanks for your positive review, we all look forward to seeing you in the futureKind regards,Stan Madgin
Reviewer: Peter R | Wed 19th Sep 2018 | 6 years ago
We were walking Hadrian’s Wall,the hotel is perfect only 10 minuets walk from the start.The staff were welcoming and very friendly, our room was comfortable and the breakfast was excellent.
Response
Hi William, thanks for your positive review, see you soonKind regards,Stan Madgin
Reviewer: William H | Wed 19th Sep 2018 | 6 years ago
Thank you so much to the staff of the dorset arms hotel, rooms spotless, bar food amazing breakfast the same. Location brilliant. Would highly recommened to stay here.
Response
Hi Karen, thanks for your positive review, se you soon.Kind regards,Stan madgin
Reviewer: Karen B | Tue 18th Sep 2018 | 6 years ago
Stan is a lovely chap the staff are always helpful and nice the room was nice will be staying again soonthanks again
Response
Hi Jolene, thanks for your positive review, it was lovely seeing your again,see you soon.Kind regards,Stan Madgin
Reviewer: Jolene H | Tue 28th Aug 2018 | 6 years ago
WAS VERY CLEAN AND TIDY WITH VERY PLEASANT MANAGER AND STAFF.
Response
Hi Kevin, thanks for your positive review, see you soon from every one at the Dorset.Kind regards,Stan Madgin
Reviewer: KEVIN M | Tue 21st Aug 2018 | 6 years ago
Nice small B&B with an Restaurant and a good breakfast in the Morning.
Response
Hi Anja, thanks for your positive review, see you soon.kind regards,Stan Madgin
Reviewer: Anja D | Wed 15th Aug 2018 | 6 years ago
We didn’t have much time in the hotel as we had a busy weekend but the time we did spend there we received great service! The gent behind the bar(sorry rubbish with names) was very friendly and attentive. The hotel was clean and had all commodities avliable and extra on request without a problem, thank you!
Response
Hi Stephen,thanks for your positive review, we look forward to seeing you in the future.kind regards,Stan Madgin
Reviewer: Stephan H | Mon 13th Aug 2018 | 6 years ago
Very clean and comfortable room if a little noisy but only to be expected while pub was openGood food available if required
Response
Hi Jill, thanks for your positive review, see you soon.Kind regards,Stan Madgin
Reviewer: Jill R | Wed 8th Aug 2018 | 6 years ago
Very good had a great stay
Response
Hi Wendy, Thanks for your positive review, see you soon,Kind regards,Stan Madgin
Reviewer: Wendy B | Tue 5th Jun 2018 | 6 years ago
Very good had a great stay
Reviewer: Wendy B | Tue 5th Jun 2018 | 6 years ago
Stayed here before last year this is why we will always come back great hotel the food is lovely and are the staff. Stan the owner makes you feel so welcome nothing is to much trouble great place to stay.
Reviewer: Terry L | Wed 23rd May 2018 | 6 years ago
Stayed here before last year this is why we will always come back great hotel the food is lovely and are the staff. Stan the owner makes you feel so welcome nothing is to much trouble great place to stay.
Reviewer: Terry L | Wed 23rd May 2018 | 6 years ago
Very friendly and helpful staff and great with my son.Has lots of potential to be a lovely venue with a bit of tlc and has lots of space to enjoy drinks in sun , love the dove house!
Reviewer: Alexandra | Mon 7th May 2018 | 6 years ago
I was pleasantly surprised by the warmth of both the staff and the patrons of this hotel; beautiful and clean lovely beds and very well maintained (although too soft a mattress for me) however I must state that I love a hard bed always have.I looked for dust and I am really saddened to say...I COULD NOT FIND ANY!I have stayed at the Burj Al Arab at a cost of £5k per night and found dirt.To be told "Don't be a stranger" gave me an amazing feeling of genuine warmth and kindness..I will definitely return sometime later this year!Diolch yn Fawr
Reviewer: DAVID M | Wed 25th Apr 2018 | 6 years ago
Ask for Stan - You will be looked after.An Excellent Host
Reviewer: John L | Mon 27th Nov 2017 | 6 years ago
Quiet friendly place.good foodGreat company
Reviewer: CHARLES C | Fri 10th Nov 2017 | 6 years ago
Really enjoyed our stay clean rooms and friendly staff😊ðŸ‘
Response
Hi George, thanks for your positive review, we look forward to seeing you in the nearfuture,Kind regards,Stan Madgin
Reviewer: George G | Sun 15th Oct 2017 | 6 years ago
Last minute booking and would stay again. Very friendly welcome from staff and comfortable room. Had a lovely meal and a few drinks in the evening.
Response
Hi Sheila, thanks for your positive review, we look forward to seeing you in the future,
Reviewer: Sheila L | Tue 3rd Oct 2017 | 6 years ago
My mother and I stayed for one night as we came to visits family & friends. Friendly staff, great breakfast, clean and comfy stay.
Response
Hi Samantha, thanks for your positive review, we look forward to seeing you in the future.
Reviewer: Samantha G | Sat 19th Aug 2017 | 7 years ago
Nice place, friendly staff, great food. A bit more attention to detail in the rooms on maintenance and cleaning would make all the difference, although beds towels etc were all spotless. The garden is beautiful.
Response
Hi Bridget, thanks for your positive review, your requests are all noted and we look forward to seeing you in the future.
Reviewer: Mrs. L | Mon 24th Jul 2017 | 7 years ago
Great to arrive at this friendly hotel after our Hadrians Wall Walk! Food excellent and all staff very friendly.
Response
Hi Christobel, thanks for your positive review, and we look forward to seeing you in the future.
Reviewer: Christobel H | Thu 20th Jul 2017 | 7 years ago
We stayed at the Dorset Arms after walking the Hadrian's Wall Path.All of the staff were very friendly and we had a good meal too.
Response
Hi David, thanks for your positive review,and we look forward to seeing you in the future.
Reviewer: Mr. G | Wed 5th Jul 2017 | 7 years ago
Stayed for one night before walking Hadrians wall.Received a warm welcome, the room was adequate but found the previous guests half used toiletries a little off putting. The breakfast was good served by a friendly chef.
Response
Hi Gail, thanks for your positive review, your request\'s have been noted and have been acted upon, we look forward to seeing you in the future.
Reviewer: Mrs. M | Tue 20th Jun 2017 | 7 years ago
The room was good and the evening meal very good.The breakfast was disappointing as it was late being served and not all of the menu items were available.Thank you for letting us park our cars in your car park whilst completing the Hadrians Wall walk.A good location for the start of the walk.
Response
Hi Steven, thanks for your positive review, your requests have been noted and we look forward to seeing you in the future.
Reviewer: Mr. T | Mon 19th Jun 2017 | 7 years ago
We reached the Dorset Arms after cycling the length of Hadrian's Wall. Simon who was there to greet us made sure our bikes were safely locked away and secure so we could just relax after our exhausting ride.The pizza restaurant was delicious and the locals in the bar were very friendly making us all feel welcome.The room was very comfortable and the area very quiet making sleeping easy.
Response
Hi Sarah, thanks for your positive response, we look forward to seeing you in the future.
Reviewer: Mrs. H | Wed 7th Jun 2017 | 7 years ago
We really enjoyed our time here. Our room was very comfortable and clean. We was well looked after and the food was lovely. I will definitely stay again and recommend it to friends and family
Response
Hi Julie, thanks for your positive review and we look forward to seeing you in the future.
Reviewer: Miss. L | Mon 29th May 2017 | 7 years ago
My friends and I stayed at the Dorset Arms hotel for two nights for a friends wedding reception. The staff are welcoming and friendly. The rooms are comfortable and spacious. We had a full English breakfast which was cooked as we had asked. There is ample parking and lovely gardens with plenty of seating. It is within walking distance of Walsend high street for shopping and there are buses close by should you wish to go into Newcastle town centre.I would definitely recommend this hotel.
Response
Hi Veronica, thanks for your positive review and we look forward to seeing you in the future.
Reviewer: Mrs. C | Mon 29th May 2017 | 7 years ago
We travelled to The Dorset Arms to spend the night celebrating a family birthday. We thoroughly enjoyed our stay and found the room very clean with every amenity provided. The bathroom could do with a brighter lightbulb or replace the one above the mirror (us girls need to see to apply make up). The bed was very comfy and I was particularly pleased to see black out blinds at the windows. Sadly didn't make breakfast as 8am was a little early after a late night.Would definitely stay again on our next visit up North!
Response
Hi Louise, thanks for your positive review, your requests have been noted and acted upon, we look forward to seeing in the future.
Reviewer: Mrs. M | Mon 15th May 2017 | 7 years ago
This is our second stay at Dorset arms, we were welcomed yet again with warm friendly smiles from the owner Stan and Simon, both made sure we had everything we needed to make our stay an enjoyable one, as we were on our first visit. Our room was very clean and nicely decorated. We have had lunch and dinner in Cinatra's restaurant, the menu has lots to choose from, our meals were delicious and very well priced, breakfast was very good. will definitely book again.
Response
Hi Neil, thanks for your positive review and we look forward to seeing you in the future.
Reviewer: Mr.| Mon 8th May 2017 | 7 years ago
Where to begin we had a lovely stay room was spotless the towels were so soft and fluffy (want to know their secret ) the staff were very friendly we decided to have something to eat and both had fish and chips and they were the nicest ones I've ever had,at breakfast the man who greeted us very friendly good choice cooked breakfast amazing would go back and would recommend thank you for a lovely stay 😀
Response
Hi Tracy, thanks for your positive review and we look forward to seeing you in the future.
Reviewer: Mrs. C | Mon 8th May 2017 | 7 years ago
Stayed for 1 noght with our dog. We were made to feel very welcome by all the staff and locals who loved and made a great fuss of our giant schnauser. I mile from the metro for a 10 minute ride into Newcastle which is a vibrant and friendly city. I have fallen for Geordie land and Geordie people. Surrounding coastline was lovely as well.
Response
Hi Janet, thanks for you positive review and we look forward to seeing you in the future.
Reviewer: Mrs. B | Mon 27th Mar 2017 | 7 years ago
Great room, nice food and friendly staff. The landlord even drove me to my interview in the morning when the taxi didn't turn up.
Response
Hi Joe, thanks for your positive review and we look forward to seeing you in the future.
Reviewer: Mr. V | Mon 13th Mar 2017 | 7 years ago
I could not have had a warmer welcome. Stan's your man at the Dorset Arms Hotel. I arrived on Christmas Eve, was well fed and had a great nights sleep in a comfortable room. Yes there was music from the bar but it was Christmas and yes it's located in Wallsend. A real gem in a close community. Thanks again Stan for everything. Happy New Year. Peter, St.Margarets at Cliffe, Kent
Response
Hi Peter, thanks for your positive review and we look forward to seeing you in the future.
Reviewer: Mr. G | Thu 5th Jan 2017 | 7 years ago
Stayed here a few times now. Can't beat it for the price - location, spacious rooms, clean and tidy, friendly and the foods good too ðŸ‘ðŸ»Will stay again.
Response
Hi Katie, thanks for positive review and we look forward to seeing you in the future.
Reviewer: Miss. W | Mon 5th Dec 2016 | 7 years ago
Made to feel very welcome and was very happy with our room. Room clean and accessories added a lovely touch to the room.Breakfast was lovely and again made to feel welcome and nothing was too much trouble for them. I have to say it was lovely to stay at a place where they do not overprice breakfast like some places, really reasonable prices. The only preferance i would of liked is not having to check in at the bar but that is more my personality rather an issue as again no problems experienced. Would happly stay again
Response
Hi Fiona, thanks for your positive review, your requests ave been noted and acted upon, we look forward to seeing you in the future.
Reviewer: Mrs. T | Thu 10th Nov 2016 | 7 years ago
Just got back from overnight stay at Dorset Arms great place.Room very good clean and a decent size.Coffee,tea making facilities in room, even hairdryer. Stan the owner great guy ,friendly and nothing too much trouble for him. Excellent breakfast. Very quiet in rooms after pub closes,good nights sleep.Car parking on site.Honestly cant fault the place. Thanks Stan top guy.
Response
Hi Graham, thanks for your positive review, we look forward to seeing you in the future.
Reviewer: Mr. M | Mon 24th Oct 2016 | 7 years ago
A comfortable place to stay at the start of walking Hadrian's Wall Path.
Response
Hi Alan, thanks for your positive review and we look forward to seeing you in the futre.
Reviewer: Mr. H | Sun 9th Oct 2016 | 7 years ago
A great place to stay at before setting off on the Hadrian's Wall National Trail. Room was well appointed and clean, and the food in the restaurant was well above average. The staff were a pleasure to talk to.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests, receive and in today\\\\\\\'s world this is essential.Please rest assured that we take such comments seriously and follow them, through in every case. It is always our intention to create the best possible environment for our guests\\\\\\\' satisfaction.We aim to provide a high level of quality in both our service and foodThank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future. In the meantime, if I can be of any assistance, please do not hesitate tocontact me.Sincerely yoursGeneral Manager Office
Reviewer: Mr. L | Thu 29th Sep 2016 | 8 years ago
Nice clean and very friendly owner and staffNice comfy bed. And good eve mealMany thanks I would come back again
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the timeyou spent to write your valuable comments regarding your recent stay at theDorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us,only through it, we can aim to improve the level of services that our guests receive and in today\'s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests\' satisfaction.We aim to provide a high level of quality in both our serviceThank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate tocontact me.Sincerely yoursGeneral Manager Office
Reviewer: Mr. A | Wed 28th Sep 2016 | 8 years ago
A very cozy little hotel,decent food and bar,would definitely go back
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the timeyou spent to write your valuable comments regarding your recent stay at theDorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us,only through it, we can aim to improve the level of services that our guestsreceive and in today\'s world this is essential.Please rest assured that we take such comments seriously and follow themthrough in every case. It is always our intention to create the bestpossible environment for our guests\' satisfaction.I can only apologize for any inconvenience caused. We do operate arestaurant and bar on the premises as advertised on our website. Furthermorehave been more than happy to offer an alternative room.from 12- 9:30 pm Tuesday-Saturday ,12-8:00pm on Mondays and 12:- 5:00 pmWe aim to provide a high level of quality in both our serviceThank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate tocontact me.Sincerely yoursGeneral Manager Office
Reviewer: Mr. L | Sat 3rd Sep 2016 | 8 years ago
We stayed at the Dorset Arms for a total of 5 nights with our two dogs. The proprietor Stan the man and his staff where just great, friendly and made us feel very comfortable. Having two dogs we could not use the restaurant for breakfast, not a problem they set up a table for us in the bar area. Our room no.1 was large with an equally large wardrobe. The bathroom I cannot fault also very large with all the neccasary toiletries .The gardens are top notch great place to relax and have beer. I've stayed at a few B&B's in my time but this beat the lot. Add that northern hospitality to a reasonably priced accommodation what more could you ask for.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours
Reviewer: Mr. K | Tue 30th Aug 2016 | 8 years ago
Very friendly staff lovely place tostay
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours
Reviewer: Mr. M | Mon 8th Aug 2016 | 8 years ago
A group of us stayed prior to starting to walk the wall.It was a little further from the metro than expected, and the barintimidatingly busy, but the food was excellent and the hosts very helpful.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive and in today’s world this is essential.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours
Reviewer: Mr. K | Sun 24th Jul 2016 | 8 years ago
My first stay at the Dorset Arms. Ideally located only a minute from the A1058 Coast Road and about 5 minutes from the customer I was visiting. Was made very welcome by friendly staff. Now on my hotel list for future visits to Newcastle.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive and in today’s world this is essential.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours
Reviewer: Mr. J | Tue 19th Jul 2016 | 8 years ago
Stan runs a great place and couldn't have been more accommodating.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive and in today’s world this is essential.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours
Reviewer: Mr. B | Sun 10th Jul 2016 | 8 years ago
This is the 3rd time we have stayed at the Dorset Arms. My son and family live nearby in Wallsend but don't have room to put us up and we love the welcome and hospitality at the Dorset Arms. The gardens are delightful with beautiful baskets and coloutful planters everywhere. The rooms are clean and adequate for a night or two or even longer. With nicely appointed bathroom and comfortable beds as well as flat screen tv and tea & coffee making facilities it is spot on. Also large wardrobes are great with plenty of storage space. The bar is friendly and prices are reasonable. I had the continental breakfast which is included and my husband had a very nice bacon sandwich. Stan the manager is a lovely man and always welcomes us back. I would definately recommend a stay at the Dorset Arms.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mrs. W | Wed 22nd Jun 2016 | 8 years ago
This is a comfortable hotel in a nice quiet neighborhood setting.Lovely grounds all created by Stan, the owner.We were very happy with our room, the friendly pub, and the excellent food in the restaurant.We stayed two nights and received many suggestions from the owner regarding places to see.We took his advice and are having a wonderful time.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. S | Sun 12th Jun 2016 | 8 years ago
Great B&b with nice clean rooms with all you need for a overnight stay. Good continental breakfast to get you going in the morning
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. I | Mon 6th Jun 2016 | 8 years ago
Very comfortable stay Thank you. My only concern was that the shower water was not very warm.Good location for the Hadrian's Wall walk and Metro.Friendly and helpful staff.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. R | Fri 13th May 2016 | 8 years ago
Great stat loved the owl !
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. K | Tue 10th May 2016 | 8 years ago
A quiet (apart from Sunday night Karaoke) and pleasant place, with friendly helpful staff, a decent breakfast and excellent rooms.Enjoyed my 4 day stay, and when I return, I will come back here.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. C | Fri 29th Apr 2016 | 8 years ago
Excellent accomodation and very friendly staff
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mrs. A | Tue 12th Apr 2016 | 8 years ago
Stayed here for the month of March with wife to visit in-laws. Stan and his staff goes out of their way to make your stay great. Fantastic hospitality, friendly locals and staff and incredible food at Cinatra's. Have stayed there before and will again due to all of the above. Centrally located to public transport to Newcastle and surrounding towns.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. H | Fri 1st Apr 2016 | 8 years ago
We found everyone friendly and helpful, and enjoyed chatting in the bar in spite of the fact that the juke-box was painfully loud (could this be the reason Vinnie is stressed and pulling out her feathers?!) Our room (room 2) was also noisy, from chatter in the bar below and from a loud tv in the room next door. The bed under the window had mattress springs uncomfortably near the surface, but as I'm used to sleeping with discomfort (arthritis) I still slept well! It was great that our dog could be in the room with us and was made welcome in the bar. The dining room and the breakfast were lovely. We hope to be back at the end of March.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mrs. J | Wed 10th Feb 2016 | 8 years ago
We stayed at the Dorset Arms for 1 x night when attending an interview for University.We arrived fairly late but received a friendly welcome.We needed assistance with a couple of things from both the member of staff on duty and later from Stan, the owner, following an issue with the bathoom door at 10.00 at night, the issue was sorted without question and Stan couldn't have been more helpful.Overall the rooms were comfortable and fine for what we required.A very accommodating owner, many thanks.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mrs. W | Thu 14th Jan 2016 | 8 years ago
This is my second visit to the Dorset Arms.....and again the experience has been an enjoyable one......Don't go here if you want a Hilton.....you won't get it......but you will get great people, great food, a great bar.....and a confortable room......you will always be made to feel welcome!!!
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mrs. M | Thu 14th Jan 2016 | 8 years ago
Stayed for 2 nights at the Dorset Arms and haven't got one complaint. Rooms clean and tidy, meals were delicious and the staff were all very friendly. Everyone couldn't be more helpful. Would definitely stay again.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. G | Mon 21st Dec 2015 | 8 years ago
Another good stay at the Dorset Arms, good polite staff and great breakfast
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. B | Sun 13th Dec 2015 | 8 years ago
The pubs description of itself is spot on. The rooms aren't spacious but very clean and comfortable with feather pillows. The food is excellent value for money. Well located just off the Coast Road. All the local staff are delightful.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mrs. P | Sat 12th Dec 2015 | 8 years ago
Nice friendly hotel & only a short £8.50 taxi ride to Newcastle city centre or a short walk to wallsend centre where there are plenty of pubs & places to eat.The rooms at the Dorset were nice & clean & the beds were comfortable
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. B | Wed 25th Nov 2015 | 8 years ago
Clean room friendly owner Will go again
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. B | Mon 9th Nov 2015 | 8 years ago
Dorset Arms is a comfortable and friendly place......we were in Room 2, which is over the bar, so carries noise......but it doesn't go on too late, so for us wasn't a problem.....The room was clean, tidy and comfortable and provides towels, wash items and hairdryer......The Restaurant was Fab, with a good menu.........would I come back again...........yes I would
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mrs. M | Sun 25th Oct 2015 | 8 years ago
stayed one night before walking Hadrian's wall. Staff lovely, ran out of strawberries for my eton mess so was given a delicious lemon posset free.The room was clean and comfortable and Stan the boss was great nothing too much trouble we will return.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. C | Tue 8th Sep 2015 | 9 years ago
We booked an overnight stay to attend a funeral. To be honest we chose the Dorset because it was convenient for the church.We travelled up early and needed to changebefore heading for the church. So around 10am we were given access to the room which was really nice with a large bathroom and comfortable beds.Later we enjoyed a drink in the bar before bed.Breakfast was really good, the manager and staff were helpful and friendly and we will stay here again for sure!
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. C | Sun 2nd Aug 2015 | 9 years ago
Great room, lovely staff, good service n a cracking wee breakfast.Special mention to Josh behind the bar - gave us extra coffee n milk since we missed the room service in the morning.Had a gr8 weekend @ The Dorset.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Miss. M | Wed 1st Jul 2015 | 9 years ago
Nice room. Clean and roomy.Good quality pub-restaurant/bistro on-site.Friendly, efficient staff.Recommend.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. G | Wed 10th Jun 2015 | 9 years ago
A lovely pub with good accommodation. Comfortable rooms and lovely, great value food. Stan was really welcoming and knowledgeable offering advice and help for the rest of our trip. Highly recommend this as a place to stay. Very close to the end of Hadrian's wall walk.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. B | Tue 9th Jun 2015 | 9 years ago
Great welcome nice people enjoyed the break and will use again, many thanks.Julie & Keith Greenwood
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. G | Sun 31st May 2015 | 9 years ago
Stayed 6 nights, visiting my daughter in the area. From my arrival to departure the hotel exceeded all bounds in hospitality, from Stan the proprieter to the dogs in the bar. Great staff, clean rooms and excellent food in the restaurant. Dined in the restaurant for the six nights of my stay. Would I stay again?, a positive yes.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. R | Mon 18th May 2015 | 9 years ago
Came down from Scotland for my friends 50th , booked into the Dorset arms & booked a table for diner . We had a friendly welcome & the rooms were clean & tidy , we all had a lovely diner , food was great & very reasonably priced , washed down with a few beers . The Dorset arms has a village feel about it yet on a couple of miles from the city centre , we really enjoyed our stay . George Thompson
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. T | Tue 12th May 2015 | 9 years ago
Very very friendly staff, rooms great, breakfast lovely.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. S | Tue 12th May 2015 | 9 years ago
Had a warm and friendly welcome room was very comfortable and the food was wonderfully home cooked. Definitely would recommend and will definitely stay there again
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. S | Mon 11th May 2015 | 9 years ago
It is a great place to stay. Rooms are clean. Breakfast is good. Great location close to Newcastle United Academy fields.Close to bus stop, grocery stores and fast food place.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. D | Mon 4th May 2015 | 9 years ago
we were very pleased with our stay at The Dorset arms. we were taken to our room by a very pleasant member of staff. the room was very light and airy. the bedding was of good quality and spotless as was the on suite facilities.next morning we enjoyed a superb breakfast of cereal fruit juice bacon sausage egg tomatoes and black pudding with as much toast as you wanted. we would definitely stay there again when in the area.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mrs. B | Fri 1st May 2015 | 9 years ago
I just recommended it was great.Very nice Room and kind personal,nice place and for us most important PET FRIENDLYThank you
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. T | Sat 7th Feb 2015 | 9 years ago
Having arrived at the hotel I was greeted with a very warm welcome the rooms a done to a very high standard and nothing is to much bother for the staff great night sleep and a hearty breakfast in the morningWill definitely be staying again traveling from Carlisle for night out in newcastle .
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. A | Tue 23rd Dec 2014 | 9 years ago
The strengths of the hotel are the hospitality and politeness of staff. My room was absolutely spot on, quite spacious and cosy. Enjoyed that there was a pub downstairs and food takeouts nearby.
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. K | Wed 10th Dec 2014 | 9 years ago
Lovely welcome by friendly staff. Nice clean room and excellent breakfast. Great value and would highly reccommend this local hotel. Would stay again. Many Thanks
Response
Dear Guest,I would like to seize this opportunity to thank you very much for the time you spent to write your valuable comments regarding your recent stay at the Dorset Arms Inn and the efforts you took to share your views with us.For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction.Thank you once again for your feedback and I look forward to welcoming you once again at The Dorset Arms Inn in the future.In the meantime, if I can be of any assistance, please do not hesitate to contact me.Sincerely yours,General Manager Office
Reviewer: Mr. F | Fri 26th Sep 2014 | 10 years ago
Good value clean room, good hosts. definitely stay again, cheers
Response
Thank you for your positive review and look forward to seeing you in the near futureKind RegardsAll the staff at the Dorset
Reviewer: Trevor W | Thu 15th May 2014 | 10 years ago
Warm, friendly and welcoming staff who are ready to sort out any problems for you. The room was clean, tidy and warm. Ideally situated for the Sage theatre which was why we stayed there. This is the only place we have stayed at who have sent us an email thanking us for our custom, we appreciate the thought.
Response
Thank you for your positive reviewand we look forward to greeting you in the futureThanks and Kind regards,every one at Dorset
Reviewer: Sharron K | Mon 12th May 2014 | 10 years ago
Friendly staff and atmosphere, lack of detail
Response
Thanks for your review, we are undertaking some major refurbishments in 2014, we look forward to greeting you in the near futureThanks and kind regards,every one at the Dorset
Reviewer: PAULINE D | Fri 25th Apr 2014 | 10 years ago
Great little hotel which is clean and very homely.I only found it two weeks ago and this is my second stay.Will use it all the time now.Good food and good beer.Staff very friendly.
Response
Thanks for your positive review, we look forward to greeting you in future,Thanks and kind regards,every one at the Dorset
Reviewer: Stephen C | Fri 25th Apr 2014 | 10 years ago
Thank you for a great stay. The room exceeded my expectation and was very comfortable. The friendly staff are brilliant and I enjoyed the breakfastThe hotel as a flexible relaxed but can do culture that impressed me greatley
Response
Thank you for your positive review we look forward to greetingyou in the near furture.Kind RegardsStan Madgin
Reviewer: Phil M | Thu 24th Apr 2014 | 10 years ago
Doing my offshore training at Mearsk which is 2 miles from the Dorset so cheap taxi. Also a couple miles is silverlink which has cinema and food outlets. Staff were great breakfast was sharp on time and had a good few pints with the friendly locals. Planning on coming back!Highly recommend!!
Response
Thank you for your positive review we look forward to greeting you in the future,Kind regards,Stan Madgin
Reviewer: Mr. H | Tue 22nd Apr 2014 | 10 years ago
Proprieter was good to accomodate our late arrival of just after midnight. Room was o.k. Good size bathroom,but little or no space for hanging clothes. Breakfast was quite good & as it was included in the price made it all good value for budget accomodation.
Response
Thank you for your positive review we look forward to greeting you in the future,Kind regards,Stan Madgin
Reviewer: Beryl B | Sat 18th Jan 2014 | 10 years ago
Great staff service from everyone thstb i met.Room clean and an iron provided when I asked for the use of one.Good value for money and would recommend to anyone wanting B&B in Newcastle area.
Response
Thanks for your positive review we look forward to greeting you in the futureManager,Stan Madgin
Reviewer: Mr. J | Thu 26th Dec 2013 | 10 years ago
Nice friendly atmosphere ,Rooms could do with more shower gels and soaps .But will stay there again .
Response
Thanks for your positive review, your request has been noted and acted on we look forward to greeting you in the future,Thanks and kind regards,Stan Madgin
Reviewer: Faiyaz S | Wed 20th Nov 2013 | 10 years ago
Very friendly and welcoming staff. Room clean and tidy, albeit slightly cold in the bathroom.Excellent shower facilities. Disappointed to find the restaurant was only open for Sunday lunch. Enjoyed our stay.
Response
Thank you for your positive review we look forward to greeting you in the future,Kind regards,Stan Madgin
Reviewer: Miss. T | Tue 5th Nov 2013 | 10 years ago
We stayed for 2 nights in November 2013.The staff were very friendly the rooms were clean and ideal for a short break.I would defiantly recommend this hotel.
Response
Thank you for your positive review, we look forward to greeting you in the future,Kind regards,Stan Madgin
Reviewer: Mr. C | Mon 4th Nov 2013 | 10 years ago
Great place to stay at. Friendly welcome and a great atmosphere. The food was pretty good and it was a bonus having a pub attached to the hotel. I would highly recomend staying here.
Response
Thank you for your positive review, we look forward to greeting you in the future,Kind regards,Stan Madgin
Reviewer: Adam S | Mon 28th Oct 2013 | 10 years ago
The Dorset Arms was very hospitable and friendly, they get a good crown in the bar.It felt very safe, the food was good and access was easy, I would certainly stay there again.
Response
Thank you for your positive review we lookforward to greeting you in the futureThanks and Kind regards,Stan Madgin
Reviewer: Mrs. F | Sun 6th Oct 2013 | 10 years ago
Would like to say thank you to Stan and his stafffor a enjoyable stay at his Hotel
Response
Thanks for yourpositive review we lookforward to greeting you in the future,Thanks and Kind regards,Stan Madgin
Reviewer: Mark K | Mon 30th Sep 2013 | 11 years ago
We stayed at the Dorset Arms Hotel after finishing walking Hadrian's Wall. The friendliness and welcome by Lauren was fantastic, nothing was a bother to her, and she really made us feel relaxed and at home. She was running the bar by herself that night, yet still found time to find us towels when there were none left in the room, cook us dinner, and look after us at the bar - as well as looking after the busy and thirsty Saturday night patrons, and the band members. There was also no pressure to be out early the next morning which was great after a long week of walking, and despite arriving late to breakfast we still got a bacon sandwich and were allowed to sleep in until we needed to leave at midday!There was a mix-up with the rooms and we ended up in a twin instead of a double room, and the shower door in room 2 needs to be fixed properly so it stays on its hinges, but otherwise the room was comfortable and had everything we needed.
Response
Thanks for yourpositive review we lookforward to greeting you in the future,Thanks and Kind regards,Stan Madgin
Reviewer: Mr. H | Tue 27th Aug 2013 | 11 years ago
All those that we spoke to where friendly and helpful. The only issue we had was that it could have been a little bit cleaner and that room 7 should only be for Heavy Sleepers! We could not sleep due to the fan going off every 15 mins for the industrial fridge. Not only were the staff nice, but so were the locals. Lovely sausages at breakfast too!
Response
Thanks for your positive review and we lookforward to greeting you in the futureThanks and Kind regards,Stan Madgin
Reviewer: Mrs. B | Sun 18th Aug 2013 | 11 years ago
Cannot fault the first-class accommodation and hospitality.Restaurant menu a little limited for my liking though. Make it a 4.5/5
Reviewer: Mr. S | Wed 3rd Jul 2013 | 11 years ago
We stayed 1 night in the Dorset Arms Hotel before starting our Hadrian’s path walk. Although we arrived late at night, it was no problem to check-in. We can only recommend this hotel.
Reviewer: Dr. W | Mon 20th May 2013 | 11 years ago
Great service, great room
Reviewer: Mr. O | Mon 25th Feb 2013 | 11 years ago
Great place to stay - great staff, great locals and good whooesome food at very reasonable prices. Rooms very comfortable and great value for money
Reviewer: Mr. W | Fri 25th Jan 2013 | 11 years ago
excellent stay the staff are so helpful and are wonderfulthe room was nice and comfortable the food was excellent could not wish for better brillant chef most definetly would recommend this hotel and we will most certainly stay again thanks again to all who made this a lovely time for us
Response
Thank you very much we're glad you enjoyed your stay and hope to see you in the future,best wishes and a happy new year from Stan and the staff at the dorset
Reviewer: Mr. T | Wed 26th Dec 2012 | 11 years ago
Good craic!Enjoyed it!
Reviewer: Mr. R | Mon 1st Oct 2012 | 11 years ago
Stayed here at the end of our Hadrians Wall walk, great place to stay just 10 mins on foot from the end of the National Trail and saves the hassle of sorting out public transport. Stan even let us leave our cars in his car park for the week - we dropped the cars at the start of the week and caught the train to Carlisle.Rooms were clean and tidy and a great breakfast to finish things off.
Reviewer: Mr. B | Wed 26th Sep 2012 | 12 years ago
Very friendly staff, warm and welcoming. I got dropped off at my course centre too which was very helpful especially when the place was new to me. Thank you
Reviewer: Dr. K | Sun 9th Sep 2012 | 12 years ago
Friendly clean establishment, food was excellent and very reasonably priced. Handy stay for Newcastle and the Coast. Will definitely stay here again.
Response
Thank you for your positive review, it is the commitment from all the team to exert our utmost efforts to make your stays with us memorable as you would wish,kind regards,Stan Madgin and the team
Reviewer: Mr. M | Tue 17th Jul 2012 | 12 years ago
Room ,bar and evening meal were good. Breakfast excellent.Good host
Response
Thank you for your positive review,Kind regards, Stan Madgin and his team
Reviewer: Mr. M | Sat 7th Jul 2012 | 12 years ago
very clean, very helpful well worth every penny. :-)
Response
Thank you for your positive review and look forward to seeing yours again in the near future,Manager Stan Madgin and his team
Reviewer: Mrs. W | Mon 2nd Jul 2012 | 12 years ago
nice hotel very clean stan was great host,maybe chatted a bit to much when we had breakfast.but this does not detract from the hotel being comfortable welcoming and friendly would reccomend it to anyone with no fears.will be going back their in the future.thanks for the hospitalitybarry
Response
Thanks Barry for your positive review, I will try to curb on the chatting, we look forward to welcoming you back in the future,were a warm welcome awaits you,Manager, Stan Madgin and his team
Reviewer: Mr. W | Sun 24th Jun 2012 | 12 years ago
We only stayed one night but the staff were friendly and helpful as was the owner. Nice fry-up for breakfast too! Would gladly stay there again.
Response
Thank you for your positive review and we look forward to seeing you again in the future,best regards, from all the Dorset Arms Hotel Staff
Reviewer: Mr. L | Thu 26th Jan 2012 | 12 years ago
A lovely hotel with a very friendly atmosphere. My room was spacious and homely. Breakfast was great, owners were nice. A fantastic hotel all round, highly recommended!
Response
I would like to thank you for positive review, it was a pleasure having you stay with us and lookforward to seeing you again,
Reviewer: Mr. C | Sun 8th Jan 2012 | 12 years ago
Nice hotel, room well decorated and large modern bathroom - extremely friendly staff, easy access to Newcastle using metro, large car park.
Reviewer: Mr. W | Mon 24th Oct 2011 | 12 years ago
Comfortable bed with a very warm welcome.Bedroom recently decorated. Breakfast was minimal for the continental, but a full English was available for no extra cost.
Reviewer: Mr. L | Fri 21st Oct 2011 | 12 years ago
A nice little hotel, spotlessly clean with efficient, friendly staff and excellent value for money. The bar is well patronised by the locals, always a good sign. Food is simple, down to earth and excellent. No problem going back there.
Reviewer: Mr. K | Tue 11th Oct 2011 | 12 years ago
got a free upgrade from single to double bed, lovely room, lovely service and bar girls too
Response
Thanks for positive review Mark we lookforward to seeing againKind regards, Stan Madgin
Reviewer: Mr. H | Wed 14th Sep 2011 | 13 years ago
A well run B&B. Very helpful and polite. Rooms were clean and tidy and the shower was brilliant. We enjoyed our stay even though it was only for one night. Thanks!!
Response
Thanks for positive review Micheal my self and staff lookforward to meeting you againkind regards, Stan Madgin
Reviewer: Mr. E | Mon 12th Sep 2011 | 13 years ago
Staff friendly. room spacious and clean. I enjoyed the stay although i found the saturday night a bit more rowdy but understand that weekends can be more noisy.I will stay again if I require accomodation and will reccomend to friends colleagues
Response
Thanks for positive review Kenneth, we lookforward to meeting you again if and when in the areaKind regards, Stan Madgin
Reviewer: Mr. J | Mon 15th Aug 2011 | 13 years ago
Staff friendly. room spacious and clean. I enjoyed the stay although i found the saturday night a bit more rowdy but understand that weekends can be more noisy.I will stay again if I require accomodation and will reccomend to friends colleagues
Reviewer: Mr. J | Mon 15th Aug 2011 | 13 years ago
friendly staff, really clean well fitted out room with good facilities. I would definitely stay there again & recommend it. Breakfast was well worth the extra amount with a real Geordie welcome from all.Thanks Stan & your staff
Response
Thank you for your response, we lookforward to seeing you again in the near futureKind regards, Stan Madgin
Reviewer: Mrs. S | Mon 18th Jul 2011 | 13 years ago
Mine was a mid week stay, the staff are friendly and welcoming, I recommend the fish supper and will stay there again, should the opportunity arise.
Response
Thanks Arron for you review on the Dorset Arms Hotel, and hope to see you in future,Kind regards,Stan Madgin
Reviewer: Mr. O | Mon 27th Jun 2011 | 13 years ago
Our stay at the Dorset Arms Hotel was excellent. The food and rooms were very good. The staff were excellent and could not do enough for us.The gardens were beautiful and I would definately stay here again. again
Response
Thanks a lot taking the time to write this detailed piece of information, which gives an over view to our future guests and conseguently help them choose our property,it was a pleasure having you with us and very honoured to know that you would visit us again and our pleasure to welcome you back it is the commitment from all the team to exert our utmost efforts to make your stay with us memorable as you would wishkind regards,Burt
Reviewer: Mrs. S | Wed 22nd Jun 2011 | 13 years ago
Good, clean room. Very quiet for an Inn.Great location for the walk and easy to get to
Response
thank you for taking the time to write this review. It was a pleasure to have you staying at our hotel, and would have great pleasure welcoming you back on your next visit to newcastle .
Reviewer: Mr. L | Mon 20th Jun 2011 | 13 years ago
A good stay with respect to the price and a good friendlinees of the staff. An ideal start of the Hadrian's Wall way.
Response
Thank you for taking the time to write this review, we are very pleased you enjoyed your stay and would look forward to welcoming you back to are hotel if you return to visit newcastle again.
Reviewer: Mr. S | Fri 10th Jun 2011 | 13 years ago
This bed and Breakfast was fantastic.The staff are so friendly and we were made to feel very welcome.Rooms were clean and tidy.We were a group of 6 adults and really enjoyed our stay here we will definetly be back again.Thanks so much for a great stay.
Response
Managment and staff of the Dorset Arms Hotel would like to thank you for your very positive review and pleased that you enjoyed your stay and look forward to welcoming yours back,thanks Stan
Reviewer: Mrs. B | Tue 31st May 2011 | 13 years ago
Hello Stan?Well, we made it to the end of the Hadrian's Wall Walk last Friday and my friend has gone back to Canada - fitter and browner than when she came over!Thank you for the stay - we enjoyed seeing your plants and lovely garden and your chat and information and seeing 'Vinny' - even though she doesn't like female company!Best WishesSally Vardy
Response
managment and staff of the Dorset Arms Hotel would like to thank you for your very positive review and pleased that you enjoyed your stay,thanks Stan
Reviewer: Mrs. V | Thu 26th May 2011 | 13 years ago
The hotel and staff were first class, They could not do enough for you. We will definitelycome back again. Thanks Stan.
Response
Managment and staff of the Dorset Arms Hotel would like to thank you for your very positive review and pleased that you enjoyed your stay,best regards, Stan
Reviewer: Mr. M | Mon 9th May 2011 | 13 years ago